Senior Manager, Product Marketing (San Francisco, CA)
The successful candidate will report to the Director of Product Marketing for the 4G Product Area, performing a critical role within the product strategy and implementation organization. The 4G team have strategic responsibility for scoping and defining the future direction of our Next Generation Unified Communications Products around Voice and Video calling, messaging and content sharing. Working closely with other members of the product management and product marketing teams as well as other key Metaswitch groups, the successful candidate will lead efforts in the areas of market and competitive analysis, business case development, product feature priorities (product roadmap), go to market strategy and customer engagement.
This role will involve a combination of product marketing and product management responsibilities, including the following.
- Lead market and competitive analysis activities in both current markets and adjacent vertical markets leveraging both analyst information and internal intelligence to be used as a basis for all product and strategy decision-making. In addition, understand overall market trends in relevant global markets including Tier 1 service providers, MSO and OTT providers.
- Performing detailed business case analysis around developing new products, or extending existing products, including critical business skills such as ROI analysis and detailed competitive analysis.
- Writing Whitepapers and Solution Briefs on industry topics and Metaswitch technology.
- Delivering presentations to our customers and at industry events and tradeshows.
- Gathering market and product requirements from our customer base and potential end-users.
- Creating the market positioning collateral for our products (most often with PowerPoint).
- Working closely with Product Management peers to feed Product Marketing Requirements into the development priorities.
- Requires a bachelor’s degree or foreign equivalent degree in business, marketing, computer science or a closely related field.
- Requires 3-4 yrs relevant experience in industry or in further business education.
- Demonstrable “early adopter” attitude towards new communication technologies and methodologies.
- Strong technical understanding of telecommunications technologies including IP, SIP, IMS, VoIP, 3GPP/LTE, RCS, Application Servers, Mobile Apps, Cloud based solutions, etc.
- Strong oral and written communications skills, excellent analytical, planning and process development skills and high level of initiative are all required.
- The successful candidate will have proven experience of writing compelling documentation (whitepapers, solution briefs) covering technical subject matter.
- Requires advanced Powerpoint and Excel skills.
- Experience with mobile application development, platform restrictions, Human Interface Design Principles would be beneficial (for iOS, Android, WP7), along with understanding of the differences between smartphone and tablet variants.
- Experience with Agile Development Methodology would be beneficial.
- Experience performing User Experience Testing would be beneficial.
The position will be based out of our San Francisco, California office, and will require a moderate level of international and domestic travel.
Our packages are competitive to ensure that we attract candidates of exceptional quality.
All employees benefit from the following benefits package, which is a combination of what you would expect from a modern, well-managed organization - along with one or two specials of our own.
- We provide excellent retirement benefits (a sum equal to 10% of salary contributed by the company into your retirement fund), short and long-term disability insurance, private medical and dental plans.
- An employee share plan which enables all our people to benefit from the increased value of the company.
- Employees receive three weeks’ paid vacation in the first 12 months, rising to four weeks’ paid vacation (pro-rata) for the second and subsequent years, as well as public vacations.
- Employees have the ability to buy up to two more weeks' vacation after one year’s service.
We offer the opportunity to do an interesting and demanding job in a well-managed and very successful company. Despite being established for over 30 years, we are a dynamic and fast growing organization with an outstanding record of getting the best out of people – which is why our staff retention is exceptionally high.
Recruitment at Metaswitch is designed to be thorough and tough, yet informative and friendly.
Firstly you will have a telephone interview with a senior manager. This will give you an opportunity to find out more about the role and find out whether you are suited to Metaswitch. If successful, you will then normally be asked to come for two visits.
To apply for this position, submit your CV (including all academic grades) and a covering email telling us about yourself and why you are interested in, and suited to, the role.
If you have any further questions please contact Michelle Arieta at
or on 415-513-1500.
Metaswitch is an equal opportunities employer.
We look forward to hearing from you.