Sales Engineers
The Sales Engineer (SE) is responsible for developing, designing, and assisting in the sale of our complex telecommunications
infrastructure and applications.
The key responsibilities are as follows.
- Providing pre-sales support to the Sales Executive team; contributing to sales goals to meet divisional revenue targets.
- Presenting products and staffing booths at customer meetings, trade shows and trade conferences.
- Delivering technical and architectural responses to RFx documents.
- Participating in customer network design processes and business case analysis.
- Assisting/participating in bid/RFP/RFQ processes, and uncovering opportunities.
We are ideally looking for someone who has approximately 5 (or more) years experience in
Telecoms Sales Engineering.
A thorough understanding of voice and data networking technologies is essential and the following
technical expertise is required.
- Practical experience of selling and/or deploying innovative, large-scale communications solutions over
converged networks, including Unified Communications, FMC, or mobile/tablet applications.
- Understanding of the following:
- NGN and IMS architecture and protocols, particularly surrounding SIP-AS interaction with CSCF,
AG/AGCF and BGCF and subscriber data (HSS) and billing interfaces.
- SS7 / C7 Networks architecture and protocols.
- Web 2.0 technologies (XML, SOAP, REST, etc).
- Network Management: SNMP & network management platforms such as OpenView, etc.
- Solid background in IP protocols, architecture and network design, for both fixed line and mobile networks.
- Working knowledge of client-server architectures, database servers and communication servers, especially as
it relates to network configurations, optimizations, troubleshooting and diagnostics.
- Detailed knowledge of Intelligent Networks (INAP/CAMEL/WIN/AIN) or Media Gateway/Media Server protocols for
NGN and IMS would be an advantage for some positions.
- Expert PC skills including Excel, Word, PowerPoint, Visio and the ability to effectively access and utilize
internal and external websites.
Previous experience in Telecom OSS / BSS systems and architectures would also be an advantage.
The successful candidate will have the following personal attributes.
- Excellent communication skills, with a proven ability to communicate complex technical concepts to all levels of customer management.
- Good sales instincts and the ability to root out the concerns a customer has that may block a sale.
- The ability to work well in a team, or independently.
- Confidence in interacting at all levels within a customer – even to Board level.
- A BS/BA degree or equivalent qualification.
- Willingness to travel (moderate to extensive).
- The ability to coordinate multiple and simultaneous projects effectively, with a calm head when things get tough.
We are constantly expanding our sales engineering team and geographic coverage and frequently have SE positions available in EMEA, CALA
and US.
The successful candidate will be based in one of our main locations in the US or UK, or at a home office, and must be willing to travel
regularly within their assigned geographic region. Occasional travel will be required to other regions for major conferences and Sales meetings.
Salaries are reviewed regularly on the basis of performance; we believe that we are one of the few
companies who really do pay employees in accordance with their contribution.
All of our employees receive a comprehensive benefits package, which is a combination of what you
would expect from a modern, well-managed organization - along with one or two specials of our own. The company also
operates an employee share plan which enables all our people to benefit from the increased value of the company.
We have team and office morale events with a very generous budget. Activities can vary from drinks, bowling or go-karting with your team mates, to a day or weekend away with a larger group.
We offer the opportunity to do an interesting and demanding job in a well-managed and very successful company. Despite being established for 30 years, we are a dynamic and fast growing organization with an outstanding record of getting the best out of people – which is why our staff retention is exceptionally high.
Our recruitment is designed to be thorough and tough, yet informative and friendly. If we decide to
proceed with your application, we will usually contact you to go through a short telephone interview
initially. This gives you (and us) an opportunity to find out more. If successful thereafter, you will normally be asked to come for two visits at one of our offices where you will have the opportunity to meet with our VP of Sales Engineering and our CEO.
Please send a comprehensive CV/resume (including all academic grades) along with a covering letter/email to
our email address
. If you have any
further questions or queries please contact Jenny Lynch at the same email address.
We look forward to hearing from you.
Metaswitch is an equal opportunities employer.